Feedback

I would like to use this opportunity to express my deep appreciation for the service I received from your company.

Due to my special hardware configuration and demands, it turned out that my case wasn’t an easy, straight forward one. Your support team was very fast to respond to any issue that came up, and managed to solve all the issues that we faced, showing high professionalism and utmost devotion.

At more than one time, along the process, you went an extra mile to sort things out. I’m very satisfied with the end result having my trading system running on a remote server and controlled by Triage. The whole set up works great, with Triage giving me the control I need.

I’m sure that as I’ll go along with my system, I’ll incorporate additional Triage tools. Especially looking forward to The Rain Maker. Based on my short exposure to it, it is expected to be a useful and powerful tool.

Kindly convey my thanks to your team.

If, BTW, you would have a potential customer that would like to have a direct word with an existing one, I’m willing to do so as well, subject to prior coordination.

I am having lost of connection problems with my automated trading. I need to receive SMS messages in order to manually go to server to handle the connection problem. Note I live in Argentina and the server now is in USA.

I started Triage products – Triage Connection and Triage Messaging, and it solved my problems. For me it is a very powerful tool of information to know what my strategies are doing.

I am very happy with the good support Triage is giving to me and your staff really makes me feel very supportive.

I would recommend Triage products, services and supports to others.

Marcelo Schuchner

Thanks for all the help, and the really innovative products!

Your products have help me get my hedge fund going!

Hey Amy, thanks for letting me know about your feedback page. If I knew before you had one I would have posted this sooner. I feel bad that you had to ask me to add my feedback because I wanted to send a thank you email for so long. Just been busy. You all are fantastic with the support. Keven, Sky, Ryan and yourself. And the other engineers behind the scene. The installation service was quick on my tradestation. Well worth it. You even gave me the instructional video of our installation session teaching me how to use tradewatch. You even taught me some things I never knew about tradestation. I don’t trade without having your connection and ping indicators running. Feels like trading naked without them! I’m excited now to try out rainmaker. I know you guys have been working a long time on that. From the previews it looks fantastic. Keep up the great work! Cheers Alex

For my trading, I need to be informed once a signal is triggered in TradeStation, but doing it by TradeStation email is slow. The SMS function of Triage Messaging solves this delay problem. Triage Messaging is very helpful to my automated trading.

The Triage support service is excellent, too – your support team answered my emails even at the weekend. In general, Triage services and client support are better than other companies. I would definitely recommend Triage.

Great experence with your company. Server company give me problems. Sky helped me with problems. You did not need. You did. I run all Triage software. I am glad found you.

One thing I feedback you is before I sign up you did not help with my problems. I understand this. But when I signed up you help so much. Thank you much. I recommend you strong.

Great work guys overall. Tradewatch is useful for my trading. I still have some problems with your rainmaker new soft though. Know its really advance stuff and you guys are working on it. Still glad you released it early. I signed up for your mail list but didn’t get email yet. Can you look into that?

I have been using Triage Trading for about a year. And from day one – I have been very impressed with everything within their company.

The range of services they offer is amazing, and each one of these services has a very important role in the success of any Automated trading. The company as a whole is very proactive – with continuously improving and adding to their products.

Their Customer Service is outstanding – they have always acted quickly to help with any questions or problems and they are always willing to improve their services based on Customers feedback : ) They have always been happy to discuss and address our needs.

I am happy to say that this is one of the best companies that I have come across in the trading world!

You can really see that Triage Trading takes pride in what they offer with their very innovative and professional attitude with all they do.

A big thanks to the Team at Triage Trading, Regards,

Michael Hale

Merry Christmas Triage! Appreciate all the help in setting up our trade server and monitoring. Thanks also for the extra help when we had probs.